Cancellation and Refund Policy
1. Cancellation Policy
Service Cancellation: Once an order has been placed and is being processed, it cannot be canceled. If the order has not yet been processed, you may request a cancellation by contacting our support team.
Recurring Services: For subscription-based services, cancellations must be made at least 24 hours before the renewal date to avoid being charged for the next cycle.
2. Refund Policy
Refund Eligibility: Refunds are only provided in cases where:
The service was not delivered within the specified timeframe.
There was a technical issue on our end that prevented the successful completion of your order.
Ineligible Refunds: Refunds are NOT provided for:
Completed services (since social media services are generally non-reversible once delivered).
Dissatisfaction with the result if it meets the service description.
Orders made by mistake or without reviewing our terms of service.
Partial Refunds: In cases where partial service was delivered due to technical errors or other reasons beyond our control, we may offer partial refunds at our discretion.
3. Requesting a Refund
To request a refund, please email us at [your contact email] within 3 days of receiving the service. Provide the following information:
Order ID
Reason for the refund request
Any relevant screenshots or evidence, if applicable
Our team will review your request and respond within 5 business days.
4. Chargebacks and Disputes
Initiating a chargeback without contacting our support team first may result in account suspension and restriction from future purchases. Please reach out to us to resolve any issues before filing a dispute with your payment provider.
5. Changes to This Policy
We reserve the right to modify this cancellation and refund policy at any time. Any changes will be updated on this page, and it is your responsibility to review this page regularly.
If you have questions about our refund policy, please contact us at [ramjiptwa@gmail.com
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